My credits or wardrobe aren't syncing across devices.

If your credits or wardrobe aren't syncing, the usual culprit is being signed in to a different account on one of your devices. TryItOn uses one account across the web app, iOS and Android apps, and the browser extension — your credit balance, saved wardrobe, and try-on history all sync to that single login.

How to get everything in sync

• Confirm you're signed in with the same email or Google account on every device.
• Sign out and back in on the device that looks out of date to force a refresh.
• Check your internet connection, since syncing needs to reach our servers.
• Update the app or extension to the latest version.

Because sign-in never auto-links accounts by email, it's possible to accidentally create a second account — for instance, registering with email/password in one place and Google in another. If that happened, you can manage and connect accounts from your settings while signed in, which is the secure way to bring everything together.

After confirming the same account everywhere, your wardrobe and credits should appear consistently. If they still don't line up, contact our support team and we'll help reconcile your TryItOn data.